Plaza bundle incl. bath shower mixer tap with dual riser rail, basin mixer, bath and basin wastes - matt black

WHAT'S IN THE BOX?

• Comes complete with all fittings to be installed straight out of the box
• Bath shower mixer tap
• Dual rigid riser rail kit
• Basin mixer with waste
• Bath waste with overflow
• Installation guide

1. What sets the Plaza Bath Shower Mixer Tap apart from others?

The Plaza Bath Shower Mixer Tap is distinguished by its solid brass construction and matt black finish. It features 'drip-free' quarter-turn ceramic valves and comes with a twin rigid riser rail, square ultra-slim shower head, and handset, offering a blend of luxury and functionality.

2. What are the water pressure requirements for this tap?

The tap requires a minimum of 0.5 bar water pressure for efficient operation. However, 1.0 bar is recommended for optimal performance.

3. How does the dual rigid riser function in this bath shower mixer tap?

The dual rigid riser comes with a square ultra-slim shower head and a handset. It connects seamlessly to the mixer tap, allowing for easy transition between the bath and shower functions. The built-in diverter valve directs the water flow to either the shower head or the bath spout as needed.

4. What are the working requirements for these taps?

These taps are compatible with:

• Combination boiler systems
• Gravity-fed systems (only with a pump)
• Megaflow systems
• Pumped hot water systems
• Un-vented hot water systems
• Standard pressurised hot water cylinder type systems

5. How should I go about installing this bath shower mixer tap?

We recommend having a qualified plumber install the Plaza Bath Shower Mixer Tap. The product comes with a comprehensive installation guide and all the necessary fittings for a straightforward installation process.

6. Can I purchase additional or replacement parts for this bath shower mixer tap?

Yes, additional or replacement parts such as the rigid riser rail kit can be purchased separately to suit your specific needs.

7. Are there other products in the Plaza range that complement this bath shower mixer tap?

Absolutely, there are matching items available in the Plaza range, allowing you to create a cohesive and luxurious bathroom setting.

8. How can I maintain the matt black finish of the Plaza Bath Shower Mixer Tap?

To maintain the matt black finish, it's advisable to clean the tap regularly using non-abrasive cleaners and a soft cloth. This will help keep your mixer tap looking as good as new.

Delivery options and fees

We offer FREE Two Day Delivery on all products and orders across our website. Trusted by many of our customers this is great cost effective option.

NEXT Day Delivery is also available for just £4.95 if you need your order more quickly. These orders are shipped on a 24hr delivery service.

Need your order delivered at the weekend? We also offer Saturday Delivery for £5.95 and Sunday Delivery for £6.95.

These shipping options are available on all products on our website.

Quick dispatch

All orders placed before 4pm on working days and 1:30pm on Saturdays will be dispatched the same day. Then, you will be getting tracking updates all the way to delivery.

Click and collect

If you would prefer collection in person, then collections from our Essex warehouse are welcome. Orders are usually ready for collections within 1 hour during our normal working hours. (Mon-Fri 9-5, Sat 10-3)

International Deliveries

We can ship internationally. If you don't see your country at checkout it doesn't mean we can't ship there. Please get in touch via support@houseofenki.com or houseofenki.com?chat and we'll be happy to help.

Please note

We do not dispatch on Sundays, Public or Bank Holidays.

When shipping outside of UK we are not charging local sales taxes. This will need to be paid by recipient at your local rates on import as well as duties.

Returns & Refunds

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at support@houseofenki.com or https://houseofenki.com?chat. If your return is accepted, we’ll send you a RMA number, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at support@houseofenki.com or houseofenki.com?chat.

Damages and issues
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. We cannot consider any claims for shortage or damage after 7 days of delivery.

Exceptions / non-returnable items
Certain types of items cannot be returned, like gift cards. Please get in touch if you have questions or concerns about your specific item.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item. Or faster still, place a separate purchase for the new item as soon as you need it and proceed with return of original order at your own pace.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.