Contact us

Ask us anything or share your feedback. We respond to most messages within 24h.


Contact us

A member of our team will be able to assist you during the working hours listed below.

For any pre-sales queries, product, delivery questions, returns, or any other questions please contact us by chat or email:

For order issues such as damaged, missing, incorrect, faulty products please e-mail our support team at quoting your order reference number, and explaining the issue experienced. Please attach images or a short video showing damage or fault and our team will get back to you with a solution.

Working hours

Our working hours are Monday-Friday 9am to 5pm and Saturdays 10am to 3pm.

Start a chat

Our friendly and experienced team would be delighted to assist with any questions you may have. Use chat widget at the bottom of the screen. Next available team member will be assisting you as soon as possible during the working hours.

Leave us a message

When we are not in the office you can still use chat widget at the bottom of the screen to leave us a message and we'll get back to you as soon as we can next working day. If you prefer email, then support team can be reached on and sales team on

Collections and Returns in person

Collections in person are welcome. Please place your order online and select ‘Collection in Person’ as a delivery method. Your order will be ready for collection within an hour during business hours listed above. Please place your order before coming to collect as we will not be able to take your payment at our premises.

If you are returning your item, please do so after you had a chance to speak with our team and your return has been authorised.

Unit 2 Square Deal Units
5 West Road
CM20 2BQ