Luna standard thermostatic bar shower valve bottom outlet - chrome

1. What distinguishes the Luna Standard Thermostatic Bar Shower Valve from other shower valves?

The Luna Standard Thermostatic Bar Shower Valve is crafted from premium quality solid brass with a polished chrome finish. It features a smart anti-scald valve pre-set at 38°C and offers separate flow control for an optimal showering experience.

2. How does the anti-scald feature work in this thermostatic bar shower valve?

The built-in anti-scald valve automatically shuts off the shower if the cold water supply fails. This ensures a consistent water temperature and prevents any sudden temperature spikes, making it safe for family use.

3. What are the water pressure requirements for this thermostatic shower valve?

For the best performance, a water pressure of 1.0 bar is recommended. However, the valve can also operate efficiently at a minimum pressure of 0.5 bar.

4. What are the key measurements for this shower valve?

The valve has a ½” bottom outlet diameter and an adjustable distance between connectors ranging from 135-170mm. The distance between the inlet centres is 150mm.

5. What is the warranty period for the Luna Standard Thermostatic Bar Shower Valve?

The product comes with a 1-year guarantee, providing you with peace of mind for a long-lasting and reliable performance.

6. Can I easily install this thermostatic bar shower valve myself?

While the valve is engineered for straightforward installation with adjustable cranked connectors, we recommend having it installed by a qualified plumber to ensure it functions optimally.

7. Is this shower valve compatible with various plumbing systems?

Yes, this valve is versatile and compatible with a range of plumbing systems, including combination boiler systems, gravity-fed systems (with a pump), Megaflow systems, and more.

8. How do I maintain the polished chrome finish of this shower valve?

Regular cleaning with non-abrasive cleaners and a soft cloth will help maintain the polished chrome finish, keeping your shower valve looking pristine.

9. Are there any additional features that enhance the value of this product?

The valve is designed for easy maintenance access, meaning that if any maintenance is required, the whole valve does not require re-plumbing. It also offers excellent value for money, combining high-quality materials with an affordable price.

Delivery options and fees

We offer FREE Two Day Delivery on all products and orders across our website. Trusted by many of our customers this is great cost effective option.

NEXT Day Delivery is also available for just £4.95 if you need your order more quickly. These orders are shipped on a 24hr delivery service.

Need your order delivered at the weekend? We also offer Saturday Delivery for £5.95 and Sunday Delivery for £6.95.

These shipping options are available on all products on our website.

Quick dispatch

All orders placed before 4pm on working days and 1:30pm on Saturdays will be dispatched the same day. Then, you will be getting tracking updates all the way to delivery.

Click and collect

If you would prefer collection in person, then collections from our Essex warehouse are welcome. Orders are usually ready for collections within 1 hour during our normal working hours. (Mon-Fri 9-5, Sat 10-3)

International Deliveries

We can ship internationally. If you don't see your country at checkout it doesn't mean we can't ship there. Please get in touch via support@houseofenki.com or houseofenki.com?chat and we'll be happy to help.

Please note

We do not dispatch on Sundays, Public or Bank Holidays.

When shipping outside of UK we are not charging local sales taxes. This will need to be paid by recipient at your local rates on import as well as duties.

Returns & Refunds

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at support@houseofenki.com or https://houseofenki.com?chat. If your return is accepted, we’ll send you a RMA number, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at support@houseofenki.com or houseofenki.com?chat.

Damages and issues
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. We cannot consider any claims for shortage or damage after 7 days of delivery.

Exceptions / non-returnable items
Certain types of items cannot be returned, like gift cards. Please get in touch if you have questions or concerns about your specific item.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item. Or faster still, place a separate purchase for the new item as soon as you need it and proceed with return of original order at your own pace.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.