Dune contemporary 3 outlet thermostatic bar shower mixer valve - matt black

WHAT'S IN THE BOX?

• Thermostatic bar shower mixer valve
• 2 x cranked connectors
• 2 x decorative shrouds
• Installation guide

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1. What Makes the Dune Thermostatic Bar Shower Mixer Valve Unique?

The Dune Thermostatic Bar Shower Mixer Valve offers dual outlets, allowing you to connect it to both a shower head and a handheld shower. It features a thermostatic control that prevents scalding, making it both safe and convenient.

The valve is part of the modern contemporary Dune collection and comes with a black-plated finish. It is designed in a way that if maintenance is required, the whole valve does not require re-plumbing.

2. What Material is the Dune Shower Mixer Valve Made Of?

The valve is constructed from solid brass, ensuring durability and longevity. It comes with a chrome-plated finish that adds a touch of elegance to your bathroom.

3. What are the Water Pressure Requirements for this Valve?

The valve requires a minimum water pressure of 0.5 bar for efficient operation. However, for optimal performance, a water pressure of 1.0 bar is recommended.

4. How Easy is it to Install the Dune Shower Mixer Valve?

The valve comes with all the necessary fittings, including 2 adaptors from 3/4" to 1/2" and 2 decorative shrouds. An installation guide is also provided. While the valve is designed for easy installation, we recommend having it installed by a qualified plumber.

5. What Safety Features Does the Valve Offer?

The valve incorporates an anti-scald thermostatic control, ensuring a stable water temperature and preventing any sudden temperature spikes. This makes it particularly safe for use in family bathrooms.

6. Is the Valve Compatible with Various Water Systems?

Yes, the valve is compatible with a range of water systems, including combination boiler systems, gravity-fed systems with a pump, Megaflow systems, and standard pressurised hot water cylinder type systems.

7. What is the Warranty Period for the Dune Shower Mixer Valve?

The product comes with a full 1-year guarantee, providing you with peace of mind regarding its durability and performance.

8. How Do I Maintain the Black Finish on the Valve?

To maintain the chrome finish, it's advisable to clean the valve regularly with non-abrasive cleaners and a soft cloth.

Delivery options and fees

We offer FREE Two Day Delivery on all products and orders across our website. Trusted by many of our customers this is great cost effective option.

NEXT Day Delivery is also available for just £4.95 if you need your order more quickly. These orders are shipped on a 24hr delivery service.

Need your order delivered at the weekend? We also offer Saturday Delivery for £5.95 and Sunday Delivery for £6.95.

These shipping options are available on all products on our website.

Quick dispatch

All orders placed before 4pm on working days and 1:30pm on Saturdays will be dispatched the same day. Then, you will be getting tracking updates all the way to delivery.

Click and collect

If you would prefer collection in person, then collections from our Essex warehouse are welcome. Orders are usually ready for collections within 1 hour during our normal working hours. (Mon-Fri 9-5, Sat 10-3)

International Deliveries

We can ship internationally. If you don't see your country at checkout it doesn't mean we can't ship there. Please get in touch via support@houseofenki.com or houseofenki.com?chat and we'll be happy to help.

Please note

We do not dispatch on Sundays, Public or Bank Holidays.

When shipping outside of UK we are not charging local sales taxes. This will need to be paid by recipient at your local rates on import as well as duties.

Returns & Refunds

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at support@houseofenki.com or https://houseofenki.com?chat. If your return is accepted, we’ll send you a RMA number, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at support@houseofenki.com or houseofenki.com?chat.

Damages and issues
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. We cannot consider any claims for shortage or damage after 7 days of delivery.

Exceptions / non-returnable items
Certain types of items cannot be returned, like gift cards. Please get in touch if you have questions or concerns about your specific item.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item. Or faster still, place a separate purchase for the new item as soon as you need it and proceed with return of original order at your own pace.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.