Adjustable sliding shower rail - chrome

WHAT'S IN THE BOX?

• Comes complete with all fittings to be installed straight out of the box
• Sliding shower rail x 1
• Fittings to fix to wall

1. What is the feature that sets the Adjustable Sliding Shower Rail in Chrome apart?

The Adjustable Sliding Shower Rail in Chrome is designed for flexibility and elegance. Its sliding mechanism allows for easy height adjustment, making it suitable for different users.

2. How does the sliding mechanism on this shower rail work?

The sliding mechanism operates smoothly, allowing the holder to glide up and down the rail effortlessly to adjust the height of the shower head to your preference.

3. How can I prevent the shower head from sliding down the pole?

The shower holder is designed to securely grip the rail, preventing unwanted movement. Ensure the holder is properly tightened to the rail.

4. What is the recommended height for mounting this shower rail?

The mounting height depends on personal preference and the height of the users. A common height range is between 1.2 to 1.8 metres from the floor.

5. Is the chrome finish on this shower rail resistant to tarnishing?

Yes, the chrome finish is designed to resist tarnishing and maintain its shine with regular cleaning.

6. Can I mount different shower heads on this sliding rail?

Yes, the Adjustable Sliding Shower Rail is designed to accommodate standard-sized shower heads, making it compatible with a variety of options.

7. What is the difference between a fixed shower rail and this adjustable sliding shower rail?

Unlike fixed shower rails, this adjustable sliding shower rail allows for height adjustment, providing a more flexible and comfortable showering experience.

8. Is the installation process for this sliding shower rail straightforward?

Installation should be done by a qualified plumber. The product comes with a detailed instruction manual to guide through the installation process.

Delivery options and fees

We offer FREE Two Day Delivery on all products and orders across our website. Trusted by many of our customers this is great cost effective option.

NEXT Day Delivery is also available for just £4.95 if you need your order more quickly. These orders are shipped on a 24hr delivery service.

Need your order delivered at the weekend? We also offer Saturday Delivery for £5.95 and Sunday Delivery for £6.95.

These shipping options are available on all products on our website.

Quick dispatch

All orders placed before 4pm on working days and 1:30pm on Saturdays will be dispatched the same day. Then, you will be getting tracking updates all the way to delivery.

Click and collect

If you would prefer collection in person, then collections from our Essex warehouse are welcome. Orders are usually ready for collections within 1 hour during our normal working hours. (Mon-Fri 9-5, Sat 10-3)

International Deliveries

We can ship internationally. If you don't see your country at checkout it doesn't mean we can't ship there. Please get in touch via support@houseofenki.com or houseofenki.com?chat and we'll be happy to help.

Please note

We do not dispatch on Sundays, Public or Bank Holidays.

When shipping outside of UK we are not charging local sales taxes. This will need to be paid by recipient at your local rates on import as well as duties.

Returns & Refunds

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at support@houseofenki.com or https://houseofenki.com?chat. If your return is accepted, we’ll send you a RMA number, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at support@houseofenki.com or houseofenki.com?chat.

Damages and issues
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. We cannot consider any claims for shortage or damage after 7 days of delivery.

Exceptions / non-returnable items
Certain types of items cannot be returned, like gift cards. Please get in touch if you have questions or concerns about your specific item.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item. Or faster still, place a separate purchase for the new item as soon as you need it and proceed with return of original order at your own pace.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.