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Delivery Information
Beautiful bathrooms delivered. Fast, convenient, keeping you informed.
How will my order be sent out?
All orders placed before 15:00 on working days, will be dispatched the same day for delivery within 2 working days (except pallet deliveries estimated 2-7 working days).
Express delivery option also available at additional charge. If order is placed before 15:00 on working day, it will be dispatched the same day for delivery on the next working day. (Please note we do not ship on Saturdays, Sundays, Public or Bank Holidays).
Online tracking is available on all orders.
Small Items - Royal Mail Tracked 48
For small parcel deliveries under 5kg, we will use Royal Mail Tracked 48 hour service, with online tracking available. Express delivery available at additional charge.
| Small Items | Standard 48h | Express 24h |
|---|---|---|
| United Kingdom | £4.95 | £8.95 |
Medium Items - Parcelforce 48
For medium parcel deliveries generally over 5kg and under 30kg, we will use Parcelforce 48 hour service, with online tracking available. Some postcodes will incur a surcharge (please see table below). Express delivery available at additional charge.
| Medium Items | Standard 48h | Express 24h | Postcodes |
|---|---|---|---|
| UK Mainland | £6.95 | £8.95 | |
| Zone 2 | £15.95 | £17.95 | IV, HS, KA27-28, KW, PA20-49, PA60-78, PH17-26, PH30-44, PH49-50, ZE |
| Zone 3 | £17.95 | £21.95 | BT, IM, TR21-25 |
| Isle of Wight | £13.95 | £15.95 | PO30-41 |
Large Items - Pallet Delivery
A pallet service is required on larger items. The standard pallet service time scale is an estimated 2-7 working days, but we also have a next day option which you can choose at the time of placing your order (UK Mainland only). When your order is processed and given to our courier, you will be contacted to arrange a suitable delivery date. Please contact us for details about pallet delivery in remote areas. Our standard pallet service offers delivery to the kerbside only.
| Large Items | Standard 48h | Express 24h | Postcodes |
|---|---|---|---|
| Zone 1 | £40.95 | £44.95 | AL, B, BA, BB, BD1-22, 97-99, BH, BL, BN, BR, BS, CB1-21 & 23+, CH, CM, CO, CR, CT, CV, CW, DA, DE, DN1-12, 16-17, 21,22, 31-35, 40- 41, 55, DY, E3-13, 15-18, E77, EN1-11, GL1-4, 7, 14, 16-20, 50-56, GU, HA, HD, HP, HR1, 4, 6-9, HX, IG, IP, KT, L, LE, LN1, 5-6, LS, LU, M, ME, MK, N1-22, NG, NN, NW2-4, 7, 9-11, OL, OX, PE1-11, 13-19, 26-30, 38+, PO1-22, PR, RG, RH, RM, S, SE99, SG, SK, SL, SM, SN1-7, 25- 26, SO, SP, SS, ST, SW2, 12, 14-17, 19-20, 99, SY1-6, SY8, SY12-14, SY99, TF, TN, TW, UB, W5, 7, 13, WA, WD, WF, WN, WR, WS, WV |
| Zone 2 | £44.95 | £50.95 | BD23-24, CB22, CF, DH, DN14-15, 18-20, 36-39, FY, GL5-6, 8-13, 15, HG, HR2-3, 5, HU, LA, LL11-14, LN2-4, 7-13, NE1-13, 15-18, 20-45, 62-64, 72+, NP, NR, NW5, 6, 8, PE12, 20-25, 31-37, SE2-10, 12-15, 18-28, SN8-16, 38, 99, SR, SW3-11, 13, 18, SY5-9, 12-15, 21-22, TS, W2-4, 6, 8-12, 14, YO |
| Zone 3 | £47.95 | £56.95 | CA, DL, NE19, 46-49, 61, 65-71, TA |
| Zone 4 | £66.95 | £72.95 | DG, DT, E1-2, E14, EC, EH, EX, FK1-7, 10, G, KA1-26, 29, KY2-5, 17-98, LD, LL15+, ML, NW1, PA1-19, PL, SA, SE1, 11, 16, 17, SW1, SY16-20, 23-25, TD, TQ, TR1-16, W1, WC |
| Zone 5 | £107.95 | N/A | AB, BT, DD, FK8-9, FK11-21, IE, IV1-28, 30-32, 36, 55-56, 63, 99, KW1-3, 5-14, KY1, 6-16, 99, PA20-33, 35-38, 41, PH1-41, 49-50, PO30-41, TR17+ |
| Zone 6 | £157.95 | N/A | IM, IV40-49, 51-54, HS, KA27, KW15-17, PA42-49, PA62-75, ZE |
| Zone 7 | £226.95 | N/A | GY, JE, KA28, PA34, 60-61, 76-78, PH42-44 |
International Delivery
For international parcel deliveries of Small/Medium items under 30kg in weight, we will use Parcelforce Euro Priority service, with online tracking available. Delivery to the following destinations will take 2-3 working days:
| Country | Delivery Fee |
|---|---|
| Guernsey | £10.95 |
| Jersey | £10.95 |
| Austria | £23.95 |
| Belgium | £10.95 |
| Bulgaria | £31.95 |
| Croatia | £31.95 |
| Czech Republic | £23.95 |
| Denmark | £19.95 |
| Estonia | £29.95 |
| Finland | £23.95 |
| France | £16.95 |
| Germany | £9.95 |
| Greece | £38.95 |
| Hungary | £23.95 |
| Ireland | £9.95 |
| Italy | £11.95 |
| Latvia | £29.95 |
| Lithuania | £29.95 |
| Luxembourg | £10.95 |
| Malta | £58.95 |
| Netherlands | £9.95 |
| Poland | £23.95 |
| Portugal | £28.95 |
| Romania | £31.95 |
| Slovakia | £23.95 |
| Slovenia | £23.95 |
| Spain | £17.95 |
| Sweden | £29.95 |
| Norway | £23.95 |
| Switzerland | £23.95 |
